What features can I use for free?
You can use all features for free under the Free Plan.
Do I need a subscription to use EventsCabin?
No subscription required. Just post your event for free and start receiving your payments.
Is my data safe with EventsCabin?
Absolutely! You can learn more about our security protocols, commitment to privacy, and our safe handling of your data in our Privacy Policy.
Can I pass on fees and charges to guests?
Yes, you may pass on part or all of your fees to guests. Alternatively, you can also set ticket prices to subsidize fees.
When will I get the money from the online ticket sales?
Received funds are transferred automatically to your bank account, typically on every business day.
How can I book event tickets?
You can book for events on EventsCabin online (web or mobile app). For users without internet, you can book through USSD *426*333# and select the event of interest.
Do I have to print my tickets?
No, that is not necessary. Your QR coded ticket can be scanned directly from your phone.
How can I pay for my tickets?
Payments can be made through:
- Credit & Debit cards (Visa, Mastercard)
- Mobile money (MTN, AT, Vodafone)
How do I update my user (ticket holder) profile?
Log into your EventsCabin and click on Dashboard. Update your profile details and click on Update.
How do I download my tickets?
- Log in to your EventsCabin profile and click on upcoming events.
- Select the event and scroll to the right to download tickets.
How do I find my tickets on my phone?
- Log in to your EventsCabin profile and click on upcoming events.
- Select the event and scroll to the right. Download and open the tickets on the phone.
How do I find more information about an event?
To find out more information about a specific event, more than what is provided, contact the event organizer. Email is provided in the event details.
Can’t find the answer needed?
Ask us through our contact page. We will do well to respond within 24 hours.